~ We Are Shutting Down This Website ~
January 12, 2006
To Our Valued Customers,
It is with a heavy heart that I announce our decision to close WIN ASSOCIATES.
My wife Mary Jane and I have operated this website, supplying WebTV Keyboards and WebTV Related Products, for the past 6 years. We are no longer able to operate the business in an efficient manner. In recent months many of our customers have been frustrated with delayed orders and untimely e-mail replies. We can't seem to correct these problems so continuing to stay open we will only cause frustration for even more customers.
In the next 7-10 days we will catch up on shipping the orders we currently have in-house... many of which are delayed. We will also process refunds and any other customer related matters that are pending. Don't worry- our closing is not money related- all products will be shipped and all refunds will be processed.
It has been a privilige to serve you. Our customer base is approximately 5,000 WebTV Users. Many of you are repeat customers. Thank you to each and every one of you. To those who have been inconvenienced these past few months- I'm Sorry.
Bill and Mary Jane Steele